Reviews

Bingoal Review

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With a number of new betting jurisdictions opening up throughout the world, the online betting industry is seeing an infusion of new regional operators. In Belgium, it looks like Bingoal is trying to position itself as a leader in the Belgium market. The online casino and sports book have been in operation since 2013. After five years of operation, the website seems to have gathered a nice little niche market.

Players in other Europeans countries will have difficulty getting access to this website because of jurisdictional rules and regulations. Currently, Bingoal operates under B+ and F+ licensing provided by the Belgian Chancellor Commission. The commission takes every precaution to block residents from other countries. The Commission also makes it illegal for Belgian residents to gamble with online websites not licensed by the Commission. That makes clear that sites like Bingoal have clear access to most if not all Belgian online gambling enthusiasts.

Website/Software/Mobile Apps

Sorry to report, but the website is quite lacking. It looks like a minimum of effort was put into building what looks like an amateurish online sports book and casino. The home landing page is distracting with its over reliance on advertising. It’s also never made clear if this is a sports and race book with casino gambling as an afterthought or visa-versa. The website is not very functional, and the information section offers very little in the way of relevant info.

Clearly, the software platform was developed in house. It’s available for Apple and PC computers. At this point, there doesn’t appear to be a mobile app or available access via mobile devices. With no bells and whistles in the offering, Belgian players must be content to rely on the site’s availability of casino games and sport betting markets.

Bonuses

Perhaps, personalized promotions are currently being sent to established customers via email, but there is nothing on the website that indicates any kind of bonus is currently available. Is it possible ownership is taking the position there’s no need to offer value to a restricted client base?

Available Betting Markets/Wagering Options

After one look at the sports book, it’s clear that Bingoal puts a lot of focus on sports like European soccer, tennis and hockey. Those just happen to be the most popular spectator and participant sports in Belgium. The good news is the coverage on these sports is quite extensive. Sports betting markets are available from all over the world, particularly for players who enjoy betting on soccer and even basketball. Belgian bettors who enjoy following US sports won’t be disappointed. Access is provided on betting opportunities with the NBA, MLB, NHL, MLB and even some major college sports. Players should also have no problems getting betting access to important sports events like the World Cup, European Hockey championships and the NFL’s Super Bowl. If a player wants to try something a bit different, the Bingoal site does provide access to live action gambling options and betting on virtual sports and horse racing.

There’s more good news related to wagering options. The lines and betting odds seem on par with other European markets. Sports bettor can wager straight bets, accumulators (parlays), proposition bets on special events and future odds betting.

The race book places a lot of emphasis on Belgian horse racing. Even wagering opportunities on smaller regional tracks is available on a daily basis. For horse players with an interest on top-level international racing, betting opportunities are available from major horse racing venues in Germany, England, the US, Ireland and Asia. The site does provide access to lucrative multi-race betting options in many of the world’s top horse racing markets.

The online casino is a bit of a misnomer. While most online casinos focus on video slots from the world’s top gaming software developers, this online casino offers what they call “dice slots”. Dice slots would appear to be quasi-slot games where the roll of dice controls the outcome. In total, online casino enthusiasts will get access to less that 100 games. In the mix, they will find crude versions of roulette, blackjack and baccarat. Players will not get access to live dealer games.

Banking

With strict banking laws in Belgium, it’s no surprise Bingoal offers no more than a dozen banking options. The deposit and withdraw limits are restrictive (see the website for more details after registration has been completed). For deposits, the list of current banking options includes: VIS, Maestro, MasterCard, Neteller, Skrill, paysafecard, and regional options like Belfius and Klarna. Bank wires could be possible with prior approval.

Bingoal has a reputation for slow pay, though there aren’t many complaints about no-pay issues. Withdrawal options are limited to VISA, Skrill, Neteller and bank wire. Players can expect to need to present proof of residence and identification prior to receiving any money through withdrawals.

Customer Service

Customer service is not a strong suit at Bingoal. Players only have one way to contact a representative and that’s through an online request form. There have been several complaints that the site’s CSRs can be a little slow with their responses, though they do seem to be helpful. The website’s FAQ section is useful enough to handle most basic inquiries.

Conclusion

Looking at this website through the eyes of someone who has reviewed or used a number of the world’s better sites might be a little challenging. For players who have few other choices, Bingoal is certainly adequate enough to provide most of the things an online gambler might want to see. With moderate expectations, it would certainly be a site worth consideration. However, this would not be a good gambling destination for a savvy online sports or casino gambler. Functionality is restricted and the so-called casino could use a bit of work.

 

About the author

Sandy Platini

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